Privacy Policy

PRIVACY POLICY

Last Updated: December 27, 2025

INTRODUCTION

Krishna Shorthand Institute, operating ShorthandDictation.com ("we", "us", "our", "Platform"), is committed to protecting your privacy while operating our educational platform.

Our Details:
Krishna Shorthand Institute
88, Sulem Sarai, Prayagraj, Uttar Pradesh - 211011, India
Email: krishnashorthandinstitute@gmail.com
Phone: 7355504435

By using ShorthandDictation.com, you consent to the data practices described in this Privacy Policy. If you do not agree, please discontinue use immediately.

1. INFORMATION WE COLLECT

Personal Information You Provide:

  • Name, email address, phone number
  • Account credentials (username, password)
  • Payment information (processed securely through payment gateways)
  • Educational details and preferences
  • Communications with our support team

Information Collected Automatically:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, content accessed)
  • Login timestamps and activity logs
  • Location data (city/region level)

Information from Third Parties:

  • Payment processors for transaction verification
  • Analytics services for Platform improvement

Cookies and Tracking:

We use cookies and similar technologies to:

  • Remember your login sessions
  • Analyze usage patterns and improve services
  • Provide personalized content
  • Ensure Platform security

You can manage cookies through your browser settings, though this may limit Platform functionality.

2. HOW WE USE YOUR INFORMATION

We use your personal data to:

  • Provide Services: Account management, content delivery, subscription access, progress tracking
  • Process Payments: Transaction processing, invoicing, subscription management
  • Communicate: Service updates, account notifications, support responses, renewal reminders
  • Marketing: New courses, special offers, educational content (you can opt-out anytime)
  • Improve Platform: Analyze usage, fix technical issues, develop new features
  • Security & Compliance: Fraud prevention, Terms enforcement, legal compliance, intellectual property protection

3. SHARING YOUR INFORMATION

We DO NOT sell your personal information.

We may share your data with:

Service Providers:

  • Payment gateways (Razorpay, PayU, etc.)
  • Cloud hosting and storage services
  • Email/SMS delivery services
  • Analytics platforms

All service providers are bound by strict confidentiality agreements.

Legal Requirements:

We disclose information when required by:

  • Court orders or legal processes
  • Government authorities or law enforcement
  • Statutory compliance under Indian law
  • Prevention of fraud or illegal activities

Business Transfers:

Your data may be transferred in case of merger, acquisition, or sale of assets. You will be notified of any such transfer.

With Your Consent:

Any other sharing requires your explicit permission.

Public Information: If you post in public areas (forums, reviews), such information becomes publicly accessible. Exercise caution.

4. DATA SECURITY

We implement reasonable security measures including:

  • SSL/TLS encryption for data transmission
  • Secure encrypted storage for passwords and payment data
  • Access controls and authentication mechanisms
  • Regular security audits and monitoring
  • Firewall protection and intrusion detection

CRITICAL DISCLAIMER:
Despite our security measures, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security. You acknowledge that:

  • The internet is inherently insecure
  • Unauthorized access may occur despite our precautions
  • You use the Platform at your own risk

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

  • Security breaches caused by circumstances beyond our control
  • Hacking, cyberattacks, or unauthorized intrusions
  • Data loss, theft, or corruption
  • Third-party security failures
  • Any damages resulting from security incidents

Your Responsibility: Use strong passwords, protect your credentials, log out after sessions, and report suspicious activity immediately.

5. DATA RETENTION

Active Accounts: Data retained during your active subscription period.

Inactive Accounts: Data retained for up to 2 years for reactivation purposes.

Post-Termination: Essential data retained for 5-7 years for:

  • Legal and tax compliance (as required by Indian law)
  • Dispute resolution and legal proceedings
  • Prevention of fraud and Terms violations

Deletion: Data securely deleted when no longer legally required.

6. YOUR RIGHTS

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request data deletion (subject to legal retention requirements)
  • Withdraw Consent: Opt-out of marketing communications anytime
  • Lodge Complaints: Contact our Grievance Officer or relevant authorities

To Exercise Rights: Email krishnashorthandinstitute@gmail.com with your request. We respond within 30 days.

Limitations: Rights may be restricted when processing is required by law, affects others' rights, or is necessary for legal claims.

7. CHILDREN'S PRIVACY

Age Requirement: Users must be 18+ or have parental/guardian consent.

For Minors (under 18):

  • Parent/guardian must review and consent to this Policy
  • Parent/guardian is responsible for the minor's data and activities
  • We collect minimal necessary information from minors

Parental Rights: Parents can review, correct, or request deletion of their child's data.

Report Concerns: If we inadvertently collected data from a minor without consent, contact us immediately at krishnashorthandinstitute@gmail.com for prompt deletion.

8. MARKETING COMMUNICATIONS

You will receive:

  • Transactional messages (cannot opt-out): Account confirmations, payment receipts, security alerts, critical service updates
  • Promotional messages (can opt-out): New courses, offers, newsletters, educational tips

To Opt-Out of Marketing:

  • Click "Unsubscribe" in emails
  • Reply "STOP" to SMS messages
  • Update preferences in account settings
  • Email: krishnashorthandinstitute@gmail.com

You'll continue receiving essential transactional communications even after opting out.

9. THIRD-PARTY LINKS

Our Platform may contain links to third-party websites, social media, or services.

DISCLAIMER: WE ARE NOT RESPONSIBLE FOR:

  • Privacy practices of third-party websites
  • Content, security, or data handling by external sites
  • Any loss or damage from using linked services

Third-party sites have their own privacy policies. Review them before sharing information. When you leave our Platform, we have no control over data collected by third parties.

10. DATA TRANSFERS

Your data is primarily stored in India. However, it may be transferred to other countries for:

  • Cloud hosting services
  • Payment processing
  • Technical support operations

Safeguards: We ensure adequate protection through contractual safeguards and compliance with applicable data protection standards when transferring data internationally.

11. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW:

ShorthandDictation, Krishna Shorthand Institute, and its representatives SHALL NOT BE LIABLE for:

  • Privacy breaches caused by third parties, cyberattacks, hacking, or circumstances beyond our reasonable control
  • Data loss or theft from security incidents
  • Identity theft or fraud resulting from data compromises
  • Technical failures: Platform downtime, service interruptions, data corruption, third-party service failures
  • Consequential damages: Financial losses, mental distress, reputational harm, business losses, indirect or incidental damages
  • User negligence: Sharing credentials, weak passwords, failure to secure devices, posting information publicly
  • Third-party actions: Data breaches at payment processors, hosting providers, or other service providers

Maximum Liability: Our total liability for any privacy-related claims shall not exceed the amount you paid for your subscription in the preceding 12 months, or ₹1,000 (whichever is lower).

You Acknowledge:

  • Internet transmission is inherently insecure
  • Absolute security cannot be guaranteed
  • You use the Platform at your own risk
  • You waive claims beyond the limitations stated herein

12. INDEMNIFICATION

You agree to indemnify and hold harmless ShorthandDictation/Krishna Shorthand Institute, and its representatives from any claims, losses, damages, or expenses (including legal fees) arising from:

  • Your violation of this Privacy Policy
  • Your misuse of personal data or the Platform
  • Your negligence in protecting account credentials
  • Unauthorized sharing of your account
  • False information provided by you
  • Your unlawful conduct or violation of third-party rights

13. AMENDMENTS

We reserve the absolute right to modify this Privacy Policy at any time without prior notice.

Changes will be posted on the Platform with an updated "Last Updated" date. Material changes may be notified via email (at our discretion).

Your continued use after modifications constitutes acceptance of the revised Privacy Policy. If you disagree, discontinue use immediately.

Check regularly for updates—it's your responsibility to stay informed.

14. GOVERNING LAW & JURISDICTION

This Privacy Policy is governed by the laws of India, including:

  • Digital Personal Data Protection Act, 2023
  • Information Technology Act, 2000
  • IT (Reasonable Security Practices) Rules, 2011
  • Other applicable Indian legislation

EXCLUSIVE JURISDICTION:
All disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of courts in PRAYAGRAJ (ALLAHABAD), UTTAR PRADESH, INDIA ONLY.

You irrevocably waive objections to jurisdiction or venue in Prayagraj courts, regardless of your location.

15. GRIEVANCE OFFICER

In accordance with Indian law:

Grievance Officer:
Krishna Shorthand Institute
88, Sulem Sarai, Prayagraj, Uttar Pradesh - 211011
Email: krishnashorthandinstitute@gmail.com
Phone: 7355504435

To File a Complaint:

  • Email with subject: "Privacy Grievance - [Your Name]"
  • Include: Name, registered email, detailed description, supporting documents

Response Timeline:

  • Acknowledgment: 48 hours (working days)
  • Resolution: 30 days

If unsatisfied, escalate to Data Protection Board of India or pursue legal remedies in Prayagraj courts.

16. CONTACT US

For questions, data requests, or privacy concerns:

Krishna Shorthand Institute / ShorthandDictation
88, Sulem Sarai
Prayagraj, Uttar Pradesh - 211011, India

Email: krishnashorthandinstitute@gmail.com
Phone: 7355504435
Website: www.shorthanddictation.com

Business Hours: Monday-Saturday, 10:00 AM - 6:00 PM IST

17. CONSENT & ACKNOWLEDGMENT

By using ShorthandDictation.com, you:

✅ Consent to collection, processing, storage, and use of your personal data as described

✅ Acknowledge that internet security cannot be guaranteed absolutely

✅ Accept limitations of liability and indemnification obligations

✅ Agree to exclusive jurisdiction of Prayagraj courts

✅ Understand this Policy may be modified without notice

✅ Waive claims for damages beyond stated limitations

© 2025 Krishna Shorthand Institute / ShorthandDictation.com. All Rights Reserved.

By clicking "I Accept", registering, or using the Platform, you confirm acceptance of this Privacy Policy.